1. Parties
This Distance Selling Agreement ("Agreement") is entered into electronically between the seller identified below and the customer who places an order through the website.
Seller
NEVA COLLECTION
Website: https://www.nevacollect.com
Email: nevacollectionofficial@gmail.com
Address: Fevzipaşa Mah. Barış Sok. No:19, Söke, Aydın, Turkey
2. Subject
The purpose of this Agreement is to define the rights and obligations of the Seller and the Buyer regarding the sale and delivery of products ordered electronically through www.nevacollect.com.
3. Orders and Payment
By placing an order, the Buyer confirms that they have reviewed and accepted the product specifications, pricing, and payment terms.
All payments are processed through secure payment providers using industry-standard security measures.
4. Delivery
Orders are processed after payment confirmation and forwarded to the fulfillment and logistics process.
Delivery times may vary depending on product availability, supplier processing times, destination, and shipping carrier.
In the event of unexpected delays, the Buyer will be informed as soon as reasonably possible.
5. Returns and Right of Withdrawal
Returns and withdrawal requests are handled in accordance with the Return Policy published on our website.
Products that are non-returnable due to hygiene reasons, personalized production, or applicable legal regulations are excluded from the right of return where permitted by law.
6. Liability
The Seller shall exercise reasonable care in preparing and dispatching the ordered products.
The Seller shall not be held liable for delays or failures caused by force majeure events, including but not limited to natural disasters, war, strikes, transportation disruptions, governmental actions, or other circumstances beyond the Seller's reasonable control.
7. Privacy
Personal information provided by the Buyer is processed in accordance with applicable data protection laws and our Privacy Policy.
For more information, please refer to our Privacy Policy.
8. Acceptance
By placing an order through www.nevacollect.com, the Buyer acknowledges that they have read, understood, and accepted this Distance Selling Agreement.